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We understand that sometimes plans change and you may need to request a refund for your event ticket purchase. Our refund policy is designed to be fair to both our customers and our event organizers. Please read the following policy carefully before requesting a refund.
If you are unable to attend the event due to illness or emergency. In this case, a doctor's note may be required as proof.
If the event organizer approves a refund for a specific reason.
If you change your mind about attending the event
If you are unable to attend due to personal circumstances
If you are denied entry to the event for any reason