At eGotickets, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your data in relation to the services we provide, including events and ticketing. By using our services, you agree to the collection and use of your data in accordance with this policy.

By using our services, you agree to the collection and use of your data in accordance with this policy.

---

1. Information We Collect

We collect personal information from you when you use our platform, including:

• Personal Identification Information: This may include your name, email address, phone number, postal address, and other similar information.
• Payment Information: When purchasing tickets, we may collect payment details (such as credit card information) necessary to process your transaction.
• Event-Specific Information: When registering for an event, we may collect details about the event and any specific preferences you provide.
• Usage Data: We may collect data on how you interact with our platform, including your IP address, browser type, pages visited, and other relevant usage statistics.
• Social Media Information: If you sign up or log in using a third-party platform (such as Facebook), we may collect certain data from your social media profile, including your name, email, and profile picture.

2. How We Use Your Information

We use the data we collect for the following purposes:

• To Facilitate Event Ticketing: This includes processing your orders, sending you confirmations, and providing event-related updates.
• To Improve Our Services: We use analytics to understand how you use our platform and to improve user experience.
• To Communicate with You: We may send you promotional material or updates about upcoming events. You can opt out of these communications at any time.
• To Comply with Legal Obligations: We may process your data to comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with the following:

• Event Organizers: When you purchase tickets to an event, we share relevant information with the event organizer to manage attendance and communication.
• Third-Party Service Providers: We may share your data with trusted third parties to help us operate the platform (e.g., payment processors, cloud storage providers).
• Social Media Platforms: If you interact with our platform via Facebook or other social media, information may be shared according to their privacy policies and your account settings.
• Legal Requirements: We may disclose your data if required to comply with legal processes, such as a court order or subpoena.

4. Data Retention and Deletion

We retain your personal information for as long as necessary to provide our services or as required by law. You can request the deletion of your personal information at any time by contacting us at support@egotickets.com.

If your data was obtained through a third-party platform (such as Facebook), you can also manage and delete this data via your account settings on that platform.

Upon receiving a request for deletion, we will promptly erase your data unless we are legally required to retain it. If data cannot be fully deleted (due to technical limitations or legal obligations), we will de-identify it to prevent further use.

5. Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct any inaccuracies in your information.
• Request Deletion of your data.
• Opt-out of marketing communications.

To exercise any of these rights, please contact us at support@egotickets.com.

7. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a prominent notice on our platform or via email. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

eGotickets Support
Email: support@egotickets.com
Address: 1st Tilapia St. 3rd Avenue. Community 5 Tema.