Order tickets via Eventbrite: http://www.eventbrite.com/e/itil-lifecycle-service-transition-certification-nairobi-kenya-tickets-16390019991?aff=efbevent ITIL Lifecycle Service Transition Certification Course Nairobi Kenya The Service Transition Certificate introduces the Service Knowledge Management System, an enhancement of the Configuration Management Database. It includes Managing change, asset and configuration management, release and deployment management. Who is it aimed at? This certificate is aimed at IT professionals requiring a better understanding of the business fundamentals that drive the need for IT services, particularly Service and Business Managers, and those responsible for managing change. This certification is aimed at: - Individuals who require a detailed understanding of the ITIL® Service Transition phase of the ITIL® core Lifecycle and how it may be implemented to enhance the quality of IT service provision within an organisation - IT professionals working within or about to enter a Service Transition environment and requiring a detailed understanding of the processes, functions and activities involved - Individuals seeking the ITIL® Expert in IT Service Management for which this qualification is one of the prerequisite modules - Individuals seeking progress towards the ITIL® Master in IT Service Management for which the ITIL® Expert is a prerequisite For further information, please email cswampillai@verticaldistinct.com or visit http://verticaldistinct.com/product/itil-lifecycle-service-transition/ itil nairobi itil south kenya itil service transition nairobi itil service transition kenya service transition nairobi service transition kjenya iTIL Lifecycle Service Transition nairobi ITIL Lifecycle Service Transition kenya