Order tickets via Eventbrite: http://www.eventbrite.com/e/itil-lifecycle-service-strategy-certification-course-nairobi-kenya-tickets-16368475551?aff=efbevent ITIL Lifecycle- Service Strategy Certificate Course Nairobi Kenya The Service Strategy Certificate focuses on strategies, policies and constraints and is aimed at service managers, architects, business managers and others needing to define and implement strategy and architectures that deliver effective IT services. What are the learning outcomes? This certificate provides a complete overview of Service Strategy including all its related activities: How to design, develop, and implement service management not only as an organisational capability but also as a strategic asset. Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification: Service Strategy Principles Defining services and market spaces Conducting Strategic Assessments Financial Management Service Portfolio Management Managing demand Driving strategy through the Service Lifecycle Understanding Critical Success Factors and risks Who is it aimed at? This certificate is aimed at service managers, architects, business managers and others needing to define and implement strategy and architectures that deliver effective IT services. For further information please email cswampillai@verticaldistinct.com or visit http://verticaldistinct.com/product/itil-lifecycle-service-strategy/ Itil nairobi Itil kenya Itil Lifecycle nairobi Itil Lifecycle kenya Itil service strategy narobi Itil service strategy kenya service strategy nairobi service strategy kenya