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ITIL Lifecycle Service Design Certificate Course Nairobi Kenya
The Service Design Certificate focuses on policy, planning and implementation as defined by availability, capacity, continuity, service level management and outsourcing.
Who is it aimed at?
This certificate is aimed at Service and Business Managers responsible for planning and implementing services within their organisation.
This certification is aimed at:
Individuals who require a detailed understanding of the ITIL® Service Design phase of the ITIL® core Lifecycle and how it may be implemented to enhance the quality of IT service provision within an organisation
IT professionals working within or about to enter a Service Design environment and requiring an understanding of the concepts, processes, functions and activities involved
Individuals seeking the ITIL® Expert certification in IT Service Management for which this certification is one of the prerequisite modules
Individuals seeking progress towards the ITIL® Master in IT Service Management for which the ITIL® Expert is a prerequisite
For further information please email email@example.com or visist http://verticaldistinct.com/product/itil-lifecycle-service-design/
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