If you're interested in making more informed decisions when it comes to engaging your customers, this training is for you. This is a great step to developing customer loyalty and customer retention for your business.
This training includes the following topic areas:
- An introduction to Customer Experience
- Understanding Customer Engagement
- Benefits of Customer Engagement practices in Customer Experience
- Customer Engagement Methods for Customer Retention
- How to Develop a Customer Engagement plan to keep new and existing customers happy
Bawoni Consult is a customer experience agency located in Accra, Ghana. Our agency focuses on providing Customer Experience training and development resources to individuals and business owners. At Bawoni, each of our services are developed in order to provide holistic, transformative and accessible solutions to our clients' customer experience challenges.