This Exceptional Supervisory Skills & Best Practices Programme will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy supervisors use to plan, organize, communicate and monitor will become part of your toolkit to effectively manage everyday interactions with greater ease. You will learn to leverage both your hard skills and your people skills to meet your new challenges with increased confidence, respect and power. You will explore how to maintain technical expertise while demonstrating the right type of leadership. Also you will gain the personal, interpersonal and group skills to be influential in one-on-one situations, facilitate group performance and become an effective leader.